If you’ve never heard of workflow automation, don’t worry—you’re not alone. The phrase sounds like corporate jargon, but at its heart, it’s simple: workflow automation means teaching your tools to do the boring, repetitive steps for you—automatically. What Is Workflow Automation? Imagine you’re making coffee. Normally, you grind beans, fill the filter, measure water, pressContinueContinue reading “Workflow Automation for Beginners (and Why L&D Pros Should Care)”