Here’s something to file under the ‘Must Read’ category for instructional designers and anyone else tasked with creating training; a great list of questions to consider before you start working on any training program.
UPDATE: These links no longer work. I’ve sent the creator a note to see if they’re available anywhere else. In the meantime, here is a link to copy of the original list of 21 questions.
This is a three part series of posts from the Training Doctor.
There are a lot of different causes for performance problems and most of them can NOT be solved by training. These questions can help you identify the source of a performance problem and avoid building a training program that is doomed to fail from the beginning.